Terms & Conditions

"AISHA RAO” https://aisharao.com (hereinafter referred to as “AISHA RAO”) is the brand owned and operated by AISHA RAO established and registered in India with its registered office at H No.8-2-608/M/1, Road No.10, Banjara Hills, Hyderabad-500034

GSTIN: 36AYWPD3457E1Z7

TERMS OF USE

Your usage of the website https://aisharao.com (hereinafter “the Website”) is subject to your compliance with the terms and conditions as set forth below. If you do not agree to accept these Terms of Use, you will not be permitted to use the Website. 

The Company may modify these terms and conditions as stated on the Website (https://https://aisharao.com) at any time, and such modifications shall be effective immediately upon posting of the modified version on the Website without prior intimation to the users. Your continued use of the Website shall be deemed your conclusive acceptance of the modified terms and conditions. However, contracts concluded on the basis of previous terms and conditions shall remain unaffected, but you have to prove the terms that are applicable.

USE OF MATERIALS ON THE WEBSITE

AISHA RAO has created this Website to provide information about its company and products for your personal use. Whilst considerable effort has been made to ensure that the visual representations of AISHA RAO products displayed on the Website are representative of the colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, we as a brand cannot be held liable for any apparent differences in the product images represented on the website and the original products. We strongly advise you to visit one of our stores to understand the visual appearance of the product.

You should assume that everything that you see or read on the Website (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) is protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide unless otherwise stated therein.

You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second-hand works based on or use any AISHA RAO material in any way for any public or commercial purposes. Furthermore, our material may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. Any unauthorised use of AISHA RAO may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications, regulations and statutes.

INTELLECTUAL PROPERTY AND COPYRIGHT POLICY

The general layout and design of the AISHA RAO website (https://aisharao.com) as well as its contents consisting of names, such as trademarks and/or brand names are protected by copyright, trademarks and other intellectual property rights which are the property of AISHA RAO India Private Limited or any of its subsidiaries or affiliated companies. For this reason, no part of the website shall be copied, reproduced, distributed or published, in whole or in part, by any user of the website for any purpose without the prior express written consent of AISHA RAO.

AISHA RAO grants the user a limited, non-exclusive license to generate quotes and place orders with AISHA RAO and thereby retains all ownership and intellectual property rights to the said Website. The user may not cause or permit reverse engineering, disassembly or decompile the Website.

Any downloading or otherwise copying from AISHA RAO website, if authorised by AISHA RAO, will not transfer title to any software or material to anyone. 

It is acknowledged that electronic communications, databases and websites are subject to errors, malfunctions, tampering and break-ins, or that use thereof may result in damages to your systems or operations. AISHA RAO will implement reasonable precautions to attempt to prevent such occurrences; however, AISHA RAO does not guarantee and shall not be liable for such occurrences. The user will be solely responsible for ensuring that any information or content downloaded from the Website or any other website accessed from the Website does not contain any virus or other computer software code or subroutine designed to disable, erase, impair or otherwise damage its systems, software or data, and you shall indemnify, defend and hold AISHA RAO harmless from any liability, claim, cost or damage arising out of any third-party claim or suit caused by such virus or code or subroutine.

In case of any legal assistance or support, you may contact us at contact - hello@aisharao.com

OUR PRIVACY POLICY

Our information collection practices on the Website, such as the types of information we collect regarding visitors to the Platforms and the ways in which we may use that information, are governed by the terms of our Privacy Policy.

HYPERLINKS POLICY

By providing links to third-party websites, AISHA RAO does not guarantee, approve or endorse the information or products or services available on its website. AISHA RAO makes no warranty as to the accuracy, lawfulness or use of resources available on its website.

AISHA RAO shall not be liable for updating of any and all web links referenced on https://aisharao.com nor for the availability of such external sites or resources. AISHA RAO shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites.

AISHA RAO is not responsible for hyperlinks from any third-party websites to the AISHA RAO website and reserves the right to refrain anybody from establishing a link pointing to the AISHA RAO website at any time.

For any questions or concerns about the AISHA RAO website or these terms or any inquiry about intellectual property rights matters, please Contact Us.

PRICING POLICY

All prices (if shared on the website) are stated in Indian Rupees and are subject to change, at any time and without notice. AISHA RAO reserves the right to change prices without prior notice at any time. AISHA RAO carries out checks on a regular basis to ensure that the prices shown are correct. However, certain prices may be impacted by an error.

PRICES

All prices on the website are inclusive of taxes.

COUNTRY OF ORIGIN

Country of origin- India

GENERAL PROVISIONS

Unless otherwise specified, the information and products presented on https://aisharao.com are presented solely for the purpose of promoting AISHA RAO’s products and services.

If any provision or part of a provision, of these Terms of Use is found to be illegal, invalid or unenforceable, that provision or part-provision shall be deemed not to form part of these Terms of Use, and the legality, validity or enforceability of the remainder of the provisions of these Terms of Use shall not be affected, unless otherwise required by operation of applicable law.

These Terms of Use constitute the entire agreement between you and AISHA RAO in relation to the use of the Website and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter.

The waiver by AISHA RAO of a breach of any provision of these Terms of Use will not operate to be interpreted as a waiver of any other or subsequent breach.

INDEMNIFICATION

The user shall defend, indemnify, and hold AISHA RAO and its affiliates, employees, contractors, vendors, directors, suppliers and representatives harmless from all liabilities, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to the use or misuse of, or access to, the Services, content, or otherwise from the violation of Terms and Conditions, or infringement by the user, or any third party using their Account or identity in the Services, of any intellectual property or other right, claim or action, including but not limited to personal injury or property damage of any person or entity.

AISHA RAO reserves the right to assume exclusive control of any matter otherwise subject to indemnification by the user. In such an event, the user will assist and co-operate with AISHA RAO in asserting any available defenses.

LIMITATION OF LIABILITY

In no event shall AISHA RAO, or its directors, employees, agents, partners, or suppliers, be liable under any contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the services:

‍(i) for any loss of income, loss of profits, loss of contracts, loss of data, cost of procurement of substitute goods or services, or for any indirect, incidental, exemplary, special, punitive, compensatory or consequential loss or damage of any kind (howsoever arising); or

(ii) for any bugs, viruses, trojan or the like (regardless of the source of origination).

APPLICABLE LAW

These Terms and Conditions shall be governed by the laws of India without regard to the conflicts of law provisions. You agree that any and all disputes arising from or relating to the subject matter of these Terms and Conditions, including disputes relating to the validity thereof, and any disputes related to the use of the Services, shall be governed by the exclusive jurisdiction of the courts located in New Delhi, India.

DISCLAIMER

The information specified on https://aisharao.com  is only intended for general information purposes.

Due to the changing nature of laws and regulations and the intrinsic risks of electronic communication, there may be delays, defects or other inconsistencies in the information provided on this website. The information provided on this website may not be considered as legal or other professional advice. Accordingly, no actions should be taken based on this information without prior expert advice.

AISHA RAO makes no warranties, representations or undertakings about:

any of the content of this website (including, without limitation, any as to the quality, accuracy, completeness or fitness for purpose of any such content); or

any content of any other website referred to or accessed by hypertext links or otherwise through this website ('Third Party Site').

AISHA RAO does not endorse or approve the content of any Third Party Site, nor will it incur any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the content of any Third Party Site infringes any law or the rights of any person or is obscene, defamatory or scandalous).

In no event will AISHA RAO be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, AISHA RAO takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Miscellaneous

Clients are requested to check the quality and fittings of all garments at the time of pick up. Claims on defects and damages will not be entertained at a later date.

Materials and embroideries may vary from the rack piece as the garment is hand crafted.

Fabrics like organza, tissue, dobbies etc. are delicate and prone to fraying due to the intrinsic nature of the weave and the weight of embroidery.Corrections or returns will not be possible on the same..

Amount paid toward purchase of a garment (either as advance or in full) will not be refunded.

Orders placed cannot be cancelled. If necessary details for the order are not communicated to Aisha Rao team within 3 months of order billing date, the amount paid will be forfeited.

Aisha Rao shall reserve the right to the number of trials a client may require to ensure the adequate fitting of the outfit.

Garments sold shall not be accepted as a return or exchange from the time of sale.

All Customs Duties incurred during International shipments shall be borne by the client.

All intellectual Property attached to our garments is solely owned by Aisha Rao and there shall be no resale or renting of the garment thereafter.

Motif placement in running prints will vary from any reference image as the garments are custom tailored to client’s measurements.

Kindly note that the final appearance of the outfit may vary based on the wearer's unique body shape and measurements. This can lead to variations from reference images provided, as each person's unique attributes contribute to the final look of the outfit.

Razorpay takes around 12-15 working days to clear settlement and therefore products can only be shipped when the amount is received by us in the bank

Terms are subject to change without notification.

RETURN & EXCHANGE

Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. 

The garments are made according to US size chart.

However, any products not in conformity with the order placed on the Site and therefore in requirement of alterations, we will be happy to assist you. For any further queries, kindly write to us on hello@aisharao.com.

Under no circumstances, can the total value of billed order or of greater value be modified even if the product/design is modified it needs to be in lieu with the total billed amount.

For any order placed, all the necessary details for the same to be communicated to Aisha Rao team within 3 months of order billing date, failing to which the amount paid (advance/full)for it will be forfeited.

With  increasing  volumes we will not entertain alterations on prêt. The onus is on the client. There are no alterations in prêt.

CONTACT US

If you have any questions or comments about these Terms of Use or general queries, please contact us at the address provided below.

Email id: hello@aisharao.com