Question 1

Does Aisha Rao offer made-to-order service?

Accepted Answer

Yes. Many Aisha Rao pieces are made-to-order and tailored specifically for you based on your measurements. Customisation is possible for selective designs. Production typically takes 25–60 days depending on the complexity of the design.

Question 2

What is Aisha Rao's return and exchange policy?

Accepted Answer

All Aisha Rao garments are made-to-order and are non-returnable under normal policy. Returns and exchanges are not offered unless the item does not conform to the original specification, in which case you may contact support within 3 months of delivery. Full details are available at https://aisharao.com/pages/return-exchange.

Question 3

What are the shipping charges for Aisha Rao orders?

Accepted Answer

Domestic shipping within India is free of charge. International orders carry a fixed shipping fee; please refer to the Shipping & Delivery page at https://aisharao.com/pages/shipping-delivery for current rates. Import duties and customs charges are the responsibility of the customer based on the destination country's regulations.

Question 4

How long does Aisha Rao take to deliver an order?

Accepted Answer

For ready-to-ship items, domestic delivery typically takes 5–7 days. For made-to-order or custom pieces, production takes 5–6 weeks for domestic orders. International orders take 6 weeks or more depending on location.

Question 5

Does Aisha Rao offer cash on delivery (COD)?

Accepted Answer

No, Aisha Rao does not offer cash on delivery. The website supports standard online payment methods including credit/debit cards, net banking, and UPI.

Question 6

Can I cancel or change my Aisha Rao order after placing it?

Accepted Answer

Once an order is placed, changes or cancellations are not guaranteed. Please contact Aisha Rao customer care immediately with your order number. Whether a change is possible depends on the dispatch and production status of your order.

Question 7

How can I contact Aisha Rao customer care?

Accepted Answer

You can reach Aisha Rao customer care via WhatsApp at +91-6302951126, through the Contact Us page at https://aisharao.com/pages/contact-us, or by emailing hello@aisharao.com. For in-store queries, visit any of the 5 flagship stores in Delhi, Mumbai, or Hyderabad.

Question 8

How do I know what size to order from Aisha Rao?

Accepted Answer

Aisha Rao garments are sized according to a US size chart. Please refer to the size guide provided on the individual product page to select the correct fit. Since all pieces are custom-stitched to your measurements, accurate sizing is essential.

Question 9

Can I book an appointment at an Aisha Rao store?

Accepted Answer

Yes. Aisha Rao offers both in-store and virtual consultations to help you select designs, colours, and fit. You can book an appointment through the Store Appointment page at https://aisharao.com/pages/flagship or the Virtual Appointment page at https://aisharao.com/pages/virtual-appointment.

Question 10

Are the product colours on the Aisha Rao website accurate?

Accepted Answer

Aisha Rao strives for high-quality imagery; however, slight colour variations may occur due to screen settings, lighting, or fabric embossing. Please refer to the product descriptions for accurate details, or book a virtual or in-store appointment to view fabrics in person.

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